Significant Online Disruption Impacts Many Websites and Apps

A large-scale web failure has disrupted many websites and mobile apps around the world, with users noting problems connecting to the web following issues at the online infrastructure service.

The disrupted apps encompass Snapchat, Roblox, the messaging service Signal, and the language learning app Duolingo, in addition to several Amazon-operated services including its main retail site and the Ring security device manufacturer.

Throughout Britain, Lloyds bank was affected as well as its branches the bank Halifax and the Scottish bank, and also reports of difficulties using the HM Revenue and Customs site on that morning. Also in the UK, many Ring users turned to networks to report their home gadgets were malfunctioning.

Solely in the United Kingdom, notifications of issues on individual apps reached the tens of thousands for each app.

Amazon reported that the issue started in the east coast of the US at Amazon Web Services, a unit that provides vital web infrastructure for a host of companies, who rent out space on AWS infrastructure. Amazon Web Services is the world’s largest web hosting system.

Soon after the start of the day (PDT) in the America (morning UK time), officials reported “increased error rates and delays” for Amazon's platforms in a region on the eastern US of the US. The cascading impact appeared to affect services globally, and the Downdetector site indicating problems with the identical platforms in different parts of the world.

The monitoring service Thousand Eyes, a platform that monitors online failures, additionally noted a increase in problems on that morning, with many of them found in the state of Virginia, the region of Amazon’s US-East-1 region where officials confirmed the problems began.